Nathalie Creates
Words, Strategies, and Solutions that Cross Borders
Bridging Cultures, Creating Content, and Driving Inclusive Change
Hi, I’m Nathalie!
With over 6 years of experience working in customer support, content management, translations, and SEO at a rising startup, I am now expanding to help businesses grow and communicate effectively across multiple languages and channels. With my expertise not only in tourism, but also accessibility as well as dog training, I’m a perfect fit if you’re looking for content in any of these niches!
My main fields of work
- Translation & Localization
- Content Creation & Management
- SEO Optimization
- Strategic Partnerships for Tour Operators
- Customer Support Management
Expertise
Tourism & Booking Systems Expertise: With extensive experience in the tourism sector, including booking systems such as FareHarbor, Pluralo and many more, I help businesses streamline operations and optimize customer experiences and their booking management.
Special Interests
Certified Dog Trainer: As a certified dog trainer, I’m also passionate about creating content and resources for pet owners and businesses.
Accessibility Specialist: Expert in accessibility, particularly wheelchair-friendly travel across Europe, ensuring content and services are inclusive for all.
About Me
Welcome to my corner of the digital world! I’m Nathalie Ehrnleitner, a multilingual freelancer with a passion for transforming ideas into impactful content and solutions. With a diverse background spanning translation, content creation, SEO, accessibility consulting, and more, I offer a unique blend of skills tailored to help your business thrive.
Who I Am
With a BA in Translation Studies at the University of Innsbruck, Austria, and fluency in German, English, Portuguese and Spanish I bring a deep understanding of language and culture to every project. My professional journey began in 2018 at the dynamic Portuguese startup SeaBookings.com, where I started in customer support and quickly expanded my role to encompass translation, content creation, and strategic partnerships. I worked my way up to Head of Content, leading content strategy, manage API integrations, oversee content publishing, and drive SEO optimization efforts.
In addition to my work at SeaBookings, I have been freelancing as a translator for a renowned Spanish translation agency FastTxt, handling projects for major clients like Mercedes-Benz, FRS, Ingenuity, Solis, and Dess Dental. My freelance work also includes creating engaging content, managing social media, and optimizing online presence for various businesses, eg. Receive Retreats.
What I do
Content Creation & Strategy
From crafting compelling blog posts to devising strategic content plans, I help businesses communicate effectively and engage their audience. Whether it’s content for websites, social media, or marketing materials, I ensure your message is clear, compelling, and optimized for success – even across borders.
SEO Optimization
My approach to SEO goes beyond keyword stuffing. I focus on creating high-quality, valuable content that enhances user experience and drives organic traffic. With experience in backlink building, guest posting, and content reviewing, I help your site achieve better search engine rankings and visibility.
Translation Services
With extensive experience in translating for various industries, I provide precise and culturally relevant translations in English, German, Spanish and Portuguese. My work ensures that your message resonates with your target audience, regardless of language barriers, culture, demographics and diversity.
Accessibility Consulting
As a specialist in accessibility, particularly wheelchair accessibility and inclusive travel in Europe, I help businesses and organizations create accessible experiences for all users. From auditing websites for accessibility compliance to developing inclusive content, I am dedicated to promoting accessibility and inclusion.
Tourism & Booking Systems
My background in tourism and experience with booking systems (eg. FareHarbor, Pluralo, Rezdy, Turitop) enables me to offer valuable insights and solutions for businesses in the travel industry. Whether you need help optimizing booking flows or enhancing customer support through Zendesk, I bring a wealth of experience to streamline and improve your operations.
Dog Training Expertise
As a certified dog trainer, I’m also passionate about creating content and resources for pet owners and businesses in the pet industry. From training tips to pet care content, I offer expertise that helps you connect with your audience in meaningful ways.
Nathalie Ehrnleitner, 2024
Nathalie Creates 